Connection and setup
Spa offline, disconnections, setup and pairing problems.
- The app says my spa is offline
- My spa keeps disconnecting
- My Home module blinks and never links to the spa
- Setup won't finish
- “Internal Server Error” or “Provisioning could not be completed” during setup
- Spa not appearing in the Gecko App after setup
- Connection issue with mesh Wi-Fi systems
- Weak or Bad RF connection between in.touch 3 modules
- After a factory reset: in.touch 3 Home won’t connect to the app
- I purchased a used spa or a used in.touch 3 unit
- I've accidentally deleted my spa from the app