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Before you buy

What is in.touch 3 Requirements for in.touch 3 & Gecko App Compare: in.touch 3 vs in.touch 3+Technical specifications for in.touch 3 Difference between in.touch 2 and in.touch 3 Where to buy the in.touch 3 Is my spa compatible with the in.touch 3?What is the Gecko App?

Get started

Download the Gecko App Install the in.touch 3 CO (Spa) module Install the in.touch 3 EN (Home) module Set up your spa in the Gecko App Gecko waterlab installation

Tell us about your spa Enter your specifications Locate the in.touch EN (Home) QR code Available Spas Enter the pairing key

Session Grace Period explained

Explore the app

Smart Spa Routine on the homepage

Alexa integration How to create an account How to delete a spa How to change volume and dosing units How to change the app language Supported languages How to delete my account How to switch or view another spa How to add a spa How to edit the name of your spa How to edit the volume of your spa How to change your spa type How to change the address or location of your spa How to reboot your in.touch 3 EN (Home) or CO (Spa) module from the app Where to find your in.touch 3 firmware version and serial number Where to view the RF signal strength of your in.touch 3 What the wave colors mean What the cloud icon means on your dashboard What are Actions on the dashboard Total Hardness ORP pH Total Alkalinity Cyanuric Acid Bromine Free Chlorine Total Chlorine Total Dissolved Solids Salt Phosphates Temperature Volume

Care for your water

Your spa water, made simple Choosing and setting your sanitizer Run your first water test Understanding your water results Your weekly water care routine

Fix a problem

About in.touch 2 and app compatibility What’s the difference between the CO module and the EN module?How to tell the difference between an in.touch 2 EN and an in.touch 3 EN Pair the CO (Spa) and EN (Home) modules How to factory reset the in.touch 3 EN (Home) module “Internal Server Error” or “Provisioning could not be completed” during setup Spa not appearing in the Gecko App after setup LED status reference guide – EN (Home) module LED status reference guide - CO (Spa) module LED status reference guide for Gecko waterlab How to change the RF channel of your in.touch 3 Weak or Bad RF connection between in.touch 3 modules My spa is not sending samples Contact our Support team Connection issue with eero Wi-Fi systems After a factory reset: in.touch 3 Home won’t connect to the app I've accidentally deleted my spa from the app I purchased a used spa or a used in.touch 3 unit My spa is connected but not communicating with the app “This monitor is currently owned by another account” error Connection issue with mesh Wi-Fi systems Smart Spa routine is temporarily unavailable

In-App Setup

Step-by-step guidance for every screen in the Gecko App setup process. Follow these short articles to understand what each page means and what to do next.

Tell us about your spa
Enter your specifications
Locate the in.touch EN (Home) QR code
Available Spas
Enter the pairing key

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