My water is cloudy, milky or green

You might see this as

• "My water is cloudy but the app says it's balanced"

• "The water turned milky"

• "My water is green"

Quick answer

Cloudy, milky or green water means your water needs attention. Start with the steps in the app. If they don't help, have your water tested by a pool and spa specialist and follow your spa manufacturer's recommendations.

Steps

1. Test your water and enter the results in the app.

2. Follow the steps the app shows, one at a time. Re-test before adding more.

3. Still not clear? Bring a water sample to a pool and spa specialist for a full test.

4. Follow your spa manufacturer's recommendations for your spa.

Draining and refilling is always a good way to start fresh. Depending on how much you use your spa and where it is, draining and refilling 3 to 4 times a year is recommended. Check your spa manufacturer's recommendations.

Still not right? Send us these in the chat

• What the water looks like, and since when

• Your last test values

• What you added recently