I've accidentally deleted my spa from the app

Last updated 2 months ago

Overview

If you removed your spa by mistake, don’t worry in most cases, you can reconnect it quickly without repeating the entire setup process. What you need to do depends on the LED color of your in.touch 3 Home module.

If your in.touch Home module was NOT factory reset

(LED is blue or purple)

Your module still remembers your spa and your account. You only need to reconnect it in the app.

How to restore your spa

  1. Open the Gecko app.

  2. Open the side menu.

  3. Select “View another spa” or “Your spas.”

  4. Look for your spa under Previously paired spas.

  5. Tap the spa to reconnect, no setup required.

💡 Tip: If you don’t see your spa, make sure your in.touch Home module is powered and connected to your network.

If your in.touch Home module was factory reset

(LED is green)

A factory reset removes the module’s pairing information. You’ll need to set it up again.

What to do

Follow the instructions here:
👉 After a factory reset: in.touch 3 Home won’t connect to the app