Where to view the RF signal strength of your in.touch 3

Last updated 4 months ago

Overview

Your in.touch 3 system uses a radio frequency (RF) connection between the EN (Home) and CO (Spa) modules. You can check the RF signal strength directly in the Gecko App to see how strong the connection is. This helps diagnose communication issues or confirm that your modules are properly paired and within range.

Step-by-step instructions

  1. Open the Gecko App
    Launch the app on your smartphone or tablet.

  2. Tap the Menu icon (☰)
    Located in the top-left corner of the screen.

  3. Go to Settings → Devices
    From the menu, select Settings, then tap Devices.

  4. Locate the in.touch 3 section
    Scroll until you see the card labeled in.touch 3.
    This section lists both modules:

    • in.touch 3 (EN) – Home module connected to your router

    • in.touch 3 (CO) – Spa module connected to your spa pack

  5. Check the RF Strength value
    At the top of the in.touch 3 card, you’ll see:

    • RF Strength – Displays your signal quality (e.g., Excellent, Good, or Weak).

    • A signal bar icon that visually represents connection strength.

How to interpret RF strength

Signal Status

Meaning

What to Do

Excellent

Strong and stable RF link between modules.

No action needed.

Good

Normal operation, but could be affected by distance or minor interference.

Monitor or adjust placement if occasional dropouts occur.

Weak

Low or unstable signal; modules may lose connection.

Check placement or change the RF channel.

No Signal / —

Modules are not communicating.

Reboot or re-pair your modules.

Tips & related info

  • The RF Strength is updated automatically and reflects the live connection between the EN and CO modules.

  • If you see Weak or No Signal, try moving your EN (Home) module closer to your spa or away from Wi-Fi routers and metal objects.

  • You can also improve stability by changing the RF channel or rebooting the modules.

👉 How to change the RF channel of your in.touch 3
👉 Weak or Bad RF connection between in.touch 3 modules