Contact our Support team

Overview

If you can’t find the answer you’re looking for in the Help Center, our Support team is here to help. You can easily contact us to get personalized assistance with your Gecko product or app.

How to reach us

To get in touch with our Support team, simply fill out our online support form:
🔗 Submit a support ticket

Include as much detail as possible about your issue, such as:

• The product name or model you’re using

• A short description of the problem

• Any error messages or screenshots, if available

💡 Tip: The more details you provide, the faster our team can help you find a solution.

After you submit your ticket

Once you send your request, you’ll receive a confirmation email. A Gecko Support specialist will review your information and reach out with next steps.

⚠️ Notice: Response times may vary depending on the volume of requests, but our team works hard to respond as quickly as possible.