How to tell the difference between an in.touch 2 EN and an in.touch 3 EN

Last updated 28 days ago

Overview

At first glance, the in.touch 2 and in.touch 3 EN (Home) modules look almost identical.
However, there are a few key differences on the product label that will help you identify which version you have and determine whether it’s compatible with the Gecko App.

Label differences

Feature

in.touch 2 Home (EN module)

in.touch 3 Home (EN module)

Label

QR code

❌ No QR code

✅ Includes a QR code

Model name

Printed as in.touch 2

Still printed as in.touch 2

Options section

None

Shows EN-V2

App compatibility

Works only with in.touch 2 App

Works with the Gecko App

QR code function

Scanning this code in the Gecko App helps you register your spa quickly

No physical difference — only the label matters

Physically, both modules share the same shape, connectors, and housing.
The easiest way to tell them apart is by reading the label on the back of the EN (Home) module.

Why the label still says “in.touch 2”

The in.touch 3 EN modules were released under the same UL certification file as in.touch 2.
For this reason, the model name on the label still reads “in.touch 2” — even though the internal electronics and firmware have been updated.

This can be confusing, but remember:

✅ If the label shows EN-V2 in the Options section, it is an in.touch 3 module.

Compatibility summary

Module

App Compatibility

QR Code for Setup

in.touch 2 EN

Works only with in.touch 2 App

❌ Not available

in.touch 3 EN (labeled in.touch 2 with EN-V2)

Works with Gecko App

✅ Required for setup